Customer feedback

It is our policy not to take photos or videos of our customers during our private tours for marketing purposes. We let our guests decide themselves, if they want their photos to be found for example on social media. Here you can find written feedback from our customers and you can find more feedback and reviews on our Facebook page and on TripAdvisor.

From the airport

"Liisa is a fantastic tour guide and we had an amazing time In Helsinki thanks to her - she's a lovely, fun person to spend time with but is also efficient, organised, helpful, very knowledgeable and was willing to answer all my increasingly bizarre questions abut Helsinki and Finland.

We booked the Stopover Special (the different tours and costs involved are clearly laid out on the Day With A Local website) and Liisa went to great lengths to tailor the tour to suit our family group of six people of different ages, stages and interests (and with various food allergies). She also gave us lots of ideas and suggestions for places to go and things to do after our tour ended. Just perfect!!!" Stopover Special in August 2016, on TripAdvisor

"We had a fantastic time with Susanna yesterday" Layover With A Local in March 2016, by e-mail

"Thank you again for continued hospitality." Stopover Specal in December 2015, by e-mail

"Thank You so very much!!! You were fantastic, both your knowledge & disposition!! Your disposition - voice & calmness, etc, perfect for a wide range of clients!" Stopover Special in September 2015, by e-mail

From the cruise port

"The day of our tour, our guide, Shanshan, was waiting for us when we got off the ship. --- We came to Helsinki on a cruise, so we had a limited amount of time to explore. We decided to try Day With a Local Helsinki, and we were so glad we did! --- Overall, it was a fantastic day that was just the right mix of sightseeing and getting a glimpse into life as a local in Helsinki. ---" Day With A Local from the port in September 2016, on TripAdvisor

"Our local guide,Liisa,gave us an opportunity to not only see some wonderful tourist sites but to get the feel of what living in this lovely city might feel like!" Day With A Local from the port in September 2016, on TripAdvisor

"Excellent introduction to feeling local --- Liisa customized the tour and experience as we desired ---" Day With A Local forom the port in September 2016, on TripAdvisor

"A day with a local was a real find and was just so enjoyable! We booked a half day tour and Liisa was so organised and efficient. Her web site was very clear and what was great was her very clear pricing structure. I had contacted another guide who would not give me a price until after I gave him my cruise line and the price was ridiculously high when after several e mails he eventually quoted.

Liisa was also fine if we wanted to invite other guests to share the cost but I must say it was great for the 2 of us to have Liisa to ourselves to have a really good chat. ---" Half Day With A Local from the port in August 2016, on TripAdvisor

"Our guide was Tom. He was great. We got to do some really interesting things. It was nice to be able to customize our own agenda. I would highly recommend this company." Day With A Local from the port in July, on TripAdvisor in August 2016

"Liisa is an expert at showing off Helsinki. She has great pacing and knows when you might need a rest, a restroom, and takes the time to explain things where everyone in the group can hear and ask questions. We had a group of 9 family members and she brought another guide along so everyone would be able to ask questions. She tailored the trip to our
interests (design, architecture) and we were even able to stop into a few shops we noticed along our route. Everyone really enjoyed spending the day with Liisa, and you can tell she is passionate about Helsinki and Finland. She is a great representation of the vibrancy, independence, hard-working and creative nature of Finnish people." Day With A Local from the port in July 2016, on TripAdvisor

"We had a very nice day with Liisa while our tour boat was in Helsinki and she adjusted the tour on the spot based on our conversations. It was a very enjoyable day." Day With A Local from the port in June 2016, on TripAdvisor

"Liisa gave us an amazing day in Helsinki. We requested a number of places to visit and Liisa made sure we got the most out of our limited day. She greeted us at the cruise ship terminal and showed us how to easily (and inexpensively) navigate the bus and later the trams. She was informative, friendly and flexible, making our journey both fun and interesting. We felt that we experienced how the locals live the way a friend would show you their hometown. She was well prepared!" Day Wth A Local from the port in July 2015, on TripAdvisor

"Liisa gave us a fantastic insight into the city of Helsinki from a local perspective. Liisa picked us up right at the dock and took us all around the city with insightful local insights for the whole city. She took us a little off the beaten path in to the real local markets and helped us try all the local specialties. We had a fantstic time thanks to Liisa's knowledge and passion for her city. See Helsinki through a local's eyes." Half Day With A Local from the port in July 2015, on TripAdvisor

Multiple days

One and Half Days With A Local & Day Trip to Nuuksio National Park with a Local, August 2016

"We travelled to Helsinki in the month of August. We were there for three days and all three days we had tour from here. For the first two days we had liisa for going around the city and for the last day Carlos for a nature tour. The tours were excellent and covered almost everything we wanted to see and more. The best part about this were our guides. Liisa is unbelievable. She went out of the way to make us feel at home. As we are vegetarians she searched I think all the possible restaurants where we can go. She followed up that how was the restaurant and all. During the tours also she made sure that we were comfortable in every possible way. We were beyond impressed by the hard work she put in to make us feel comfortable and that we enjoy our tour. Every tour guide can have knowledge about the city but caring that much with having knowledge to make sure we had a good time is a hard thing to find.

At first Carlos seemed a lil shy but as soon we came near nature, he was a different man. He had so much knowledge about almost everything. He answered almost all our questions. And again Carlos too went out of his way to make us experience nature. He had a berry picker (I don't remember what it was called exactly). He showed us how to chop of the wood, how to make camp fire and made some thing with leave and water which is good for throat.

As for the tours, we liked everything but the haltia nature centre can be missed during the nature tour and maybe
you can see more of the park. Don't forgot to ask liisa to take you moomin shop. My sister still sleeps with her moomin toy. Thanks again for great three days."

on TripAdvisor

New Year With A Local, December 2015 - January 2016

"Liisa went above and beyond in so many ways, she researched all types of events for us based on each of our 9 travelers and took care of us as though she were a mother - caring for the safety of our kids, counting us at every turn, trying to find unique and interesting things for us to do. We went to many of the normal sites, but she also helped us to youth championship ice hockey game, new years celebrations, even fun cooking with local families and being coached through local traditions at our request. She emailed us research and answers to questions we had and made herself very available to us. We are world travelers and had a very diverse group of 9 with many different ages. We recommend Liisa whole-heartedley and know she has a very successful career ahead of her. She is diligent, trustworthy, thorough, and incredibly caring. We hired her for multiple days of travel, and we never would have found our way without her. she took care of our restaurant reservations, printed out instructions for us to use tram stops, etc. I could go on and on. She patiently took photos for us, held purchases, gave insights on culture, just all around was incredible!!"

on TripAdvisor

From the hotel lobby

Day With A Local, September 2016

"This was the perfect tour to orient us to Helsinki on our first day it the city. Liisa provides great service before the tour by ensuring she understands your interests, during the tour by adjusting to your preferences, and after the tour by providing additional tips and information that came up during the tour. One of our best city tour experiences. Great tour and great guide."

on TripAdvisor

Day With A Local, August 2016

"Spent an excellent day with Liisa with my husband and 2 grown children. She packed so much into our day but I never felt rushed. She is highly knowledgeable and adaptable as we changed our minds several times through the day. I would highly recommend a Day with a Local Helsinki, you will see the City in a way not possible on a tour or on your own."

on TripAdvisor

Day With A Local, June 2016

"This was a wonderful day in Helsinki. Lisa was friendly knowledgeable and flexible. She was especially kind when I had to change the day of the tour at the last minute due to a minor injury. This was a great introduction to Helsinki and to Finland. I highly recommend the tour!"

on TripAdvisor

Day With A Local, June 2016

"Our tour guide, Liisa, is the owner and an exceptional guide. She was knowledgeable, prepared, and friendly.

High points of our Day with a Local...
1. Pre-tour preparation; helped identify points of interest and suggested reservations at key destinations.
2. Curated a tour to our interests and incorporated local destinations, cuisine, and events.
3. As a well traveled person, she was able to offer a point of view on the Finnish culture relative to our country from her travels, all in exceptional English.
4. She went above and beyond by offering extra umbrellas and a wifi hotspot during our tour.
5. At the conclusion of our tour, she consulted on points of interest and offered routes for our remaining days in Helsinki.

Liisa was a great host and we highly recommend these tours."

on TripAdvisor

One and Half Days with a Local, May 2016

I strongly recommend contacting Liisa and the Day With A Local. I hired Liisa for a private one person tour. Nine hours over two consecutive days. She did a great job with making lots of suggestions while still being very responsive to my particular interests. Liisa was very entertaining and equally informative. Great tour."

on TripAdvisor

Half Day With A Local + additional hour, February 2016

"My wife and I booked Liisa to provide a private 4 -hour tour of the highlights in Helsinki city centre. From the moment we enquired, it was obvious that Liisa is serious about her business and wants all her clients to get exactly what THEY want out of any time they spend in the city. The enquiry form is excellent; it asks detailed questions about your areas of interest, which means that Liisa and her colleagues reply with meaningful ideas on the content, timings and proposals for YOUR
tour. We agreed a perfect mixture for us of culture, foodie stuff, using public transport (the trams are brilliant and reliable) and architecture.

On the day, Liisa collected us from our hotel. We walked and talked and it was so refreshing to see how Liisa understood
the need to see such a tour through the eyes of the visitor who has no prior knowledge of the city. She is well-travelled herself and she has clearly been making notes on what works best with clients as she has taken her own visitor tours in other cities around the world. The experience with Liisa is anything but a regurgitated standard is truly personalised to your interests.

Amazingly, almost immediately after the tour had finished, we received an email from Liisa reinforcing her recommendations for other activities that we could do ourselves the following day.....including ferry timetables and
other such detail to make it easier for us to plan accordingly. What an amazing service!

Finally, in addition to all the above, Liisa is a very pleasant, intelligent and engaging lady who keeps everything very relaxed, friendly and unrushed throughout the tour.

So, don't hesitate to book Day with a Local Helsinki!"

on TripAdvisor

Midsummer Eve With A Local, June 2015

Read what Girl in Florence wrote in her blog post

"We had the pleasure of spending the day with Liisa, aka your Helsinki local, for the Midsummer eve festivities yesterday in town. She met us in our hotel lobby with a big smile and immediately gifted us with these very thoughtful travel bracelets, we already felt like fast friends.

She explained what we would be doing for the day and no detail was spared, I appreciated how she always asked us if walking x distance was ok and offered use of her wifi hotspot. (I'm a writer so this was brilliant).

The day was simply fantastic, we got to see the traditional bonfire on an island off Helsinki where we also had dinner (a beautiful grilled salmon with new potatoes) and Liisa was quick to provide valuable info on the history of this famous festival and points on Helsinki and the islands. She is such a wonderful person to be around, her energy is contagious.

I definitely don't think we would have gotten the same experience out of our day in Helsinki without her, she was able to navigate the transportion/reservations with ease and gave us all sort of valuable insight on local culture. I've been on many guided tours but this was more like being with a good friend, who wants to show you what they live about the city where they live.

We stayed with her until the wee hours and she even took the time to show us an incredible sunset at 2:30 am on a hidden area of Helsinki bay by the train station which was magical.

She followed up with tips and a website she mentioned she would let us know about. I would be happy to recommend her to anyone and everyone, she made our midsummer or 'juhunnus' experience once in a lifetime!"

on TripAdvisor, Yelp, and Facebook

Half Day With A Local, April 2015

"Thank you Liisa for the afternoon which you guided us through Helsinki. It was nice to go around with you in the city and get aware of many details about this lovely city, which was somehow locked to our awareness. How the city differs, when a loved one of the city, a local one, with you words, opens for you the access! So many times I had passed in front of one of the urban blocks, and had not seen the signs that the blocks have some animal names, like the block of elephant or
the block of giraffe... One can be somehow blind, when some small detail information is lacking, and such a pity that one cannot really know, and so, not understand and love a city. Thanks for helping us through."

on Facebook

Special theme tours

Trip To Finnish Social Dancing Event, June 2015

"I had an intriguing trip to a traditional Finnish Social Dancing (lavatanssi) event with Liisa. So much fun! Liisa was a kind and caring guide who shared a bunch of information about this dance form she dearly loves. For a first timer the evening was an exciting and encouraging experience that made me want to learn more about this culture. It certainly won't be the last time dancing! I warmly recommend Liisa's down-to-earth guided trips."

on TripAdvisor

Wartime Memories, May 2015

"thanks, Liisa for the excellent guiding and the further information"

by e-mail